The Neighborhood  Experts

The Neighborhood Experts


Hi! We are the Neighborhood Experts and we’d love to assist you. Whether you’re in the research phase at the beginning of your real estate search or you know exactly what you’re looking for, you’ll benefit from having us by your side. We work together to provide you a refreshing approach to buying and selling homes in northeast Ohio. We are community focused and would be honored to put our real estate experience to work for you. 

- Mark & Denise Zervos, Jared, Andrew, Lee, Holly, Shawne, Jim, &

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What Clients Are Saying

Our goal was to downsize to a smaller home with less maintenance. We had a list of specifics as "must haves"

We hadn't known much about Platinum Real Estate and they were highly recommended to us by a friend. We worked with Denise Zervos and her team from the fall of 2018 until July 2020. From our initial call to Platinum, to the day we received the keys to our new home, Denise and her Platinum agents were excellent, knowledgeable, comforting and encouraging.

Denise was always available to answer any questions and to calm any anxiety, a delight to work with, always very professional, as were the team members we met. Platinum cares for their clients from beginning to end. Mark and Denise Zervos,( Platinum Real Estate), are the definition of Professionalism.

Alan and Carol G- Mentor

Denise Zervos was great to work with. She is very professional and will ALWAYS make time for you whether it's a question during the purchasing process or going to see a house before purchasing. Strongly recommend!

Dmitriy L - Kirtland
What I appreciated most- Professionalism, Quality, Responsiveness, Value

Mark and Denise are absolutely terrific! We bought our home in OH while living in NJ. They set up 6 showings for a Saturday with less than 48 hours notice from us. We drove out to OH Saturday AM, looked at the houses, and submitted and had our offer (which was a bit below asking) accepted by the time we returned to NJ on Sunday evening. Denise was incredibly responsive and went way above and beyond to steer us through the closing process while we continued to live in NJ. She worked with the seller to get necessary repairs completed before closing. She also worked with the lender and title company to keep everything on track because we were on a time crunch with a baby expected two weeks after our scheduled closing. We closed in about 40 days. Mark and Denise are great people who you can trust to go the extra mile and make sure you find the right house for you. We cannot recommend them strongly enough!

Nicolas Gunton
Professionalism, Quality, Responsiveness, Value

Denise Zervos sold our home in less than 48 hours. Her team is so professional and handled every last detail. Even when I was getting emotional about selling our home, she gave me the confidence to know that everything will be fine. It was beyond fine - it was perfect. The photographer made our home look gorgeous. We had over 90 people come through via a showing/open house, 9 offers, and we got over our asking price. Denise was constantly communicating with us every step of the process. If you are looking for a dedicated team that puts their clients first, I highly recommend Platinum Real Estate. You will be glad you did!

Cheryl B
I recently both sold a house and purchased a house with Denise and Mark Zervos. In short, I am highly satisfied.

Denise was an excellent listing agent. She was insightful in getting the home staged and photographed to look it’s best and put together an excellent listing. Throughout the entire process she was available and always quick to return calls. Shortly before closing some problems arose on the buyers side. Her and Mark made it happen and navigated through a difficult situation that affected both transactions.

I also had an issue after the purchase of my current home. Honestly they could have told me “sorry” and let it be, it had closed and they had been paid. Instead they advocated and went to bat for me.

I give the Zervos’s my highest praise and recommendation.
Benjamin Bindokas

Denise has been a fantastic partner and a true asset over the last 10+ years. She has masterfully assisted with commercial investments and also personal properties. A true professional every step of the way!

Meridian Management

Being that I was a real estate agent in the past, I was a bit critical of the process working with Denise Zervos and her team. I had very high expectations when listing my house. I really appreciated her straight forwardness and her professionalism. Denise got it sold quickly and for a good price. Must say that they exceeded our expectations in all areas!

Ken and Darlene Ican

Erin was phenomenal! She sold my home in 1 day and got over asking price! Erin then helped me find a perfect house for me and my 3 children! We were the first to look at my new house and offer was put in and accepted within 2 hours!

Erin went out of her way to help with every step of the process. I couldn’t have asked for a better person to work with. I highly recommend her, The Neighborhood Experts, and Platinum Real Estate.

Jacqui L